terms of service

CONDENSED TOS
NOTICE: This is the CONDENSED version of the TOS.Detailed info may be missing. The sole purpose of this condensed version is for the Customer to have an easy overview of the main points. Please refer to the full TOS below for more detailed terms, which WILL apply to your orders.

TERMS OF SERVICE
LAST UPDATE: 12/05/2025This contract applies to the artist, further called Seller, and the person or institution, further called Customer, purchasing from Seller a work of art, further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:PAYMENTS
1. The Customer agrees to pay the due amount upfront for any orders of value lower or equal to 100 EUR.
2. On orders above 100 EURcustomer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.
3. Any other payment schedule has to be mutually agreed upon before work on the Product commences.
4. Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.
5. Certain types of work do not allow for a split payment. In such cases Customer will be informed about this and will be asked to agree on a different payment schedule before any work can commence.PRODUCT DELIVERY
6. Customer agrees that Product will be delivered digitally to the email address provided by Customer, after the final payment has been received by the Seller.
7. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc.
8. It is the sole responsibility of Customer to propose delivery methods that work for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters, or any other technical obstacles outside the responsibility of the Seller.
8b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.REVISIONS
9. Customer has the right to unlimited revisions in the sketching phase.
10. Customer has the right to a reasonable amount of minor edits after completion, such as changing an eye color or fixing a small detail. Any requests above that, however, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS
11. Customer agrees to pay the total amount specified in EURO.
12. It is the sole responsibility of Customer to bear any currency conversion costs.
13. Payment is considered as received and completed only when the total amount received by Seller is equal to the invoice amount in EURO.REFUND POLICY
14. Customer has the right to request a refund on orders with no progress for 3+ months. If the work has been started, Customer may request a partial refund. Refund conditions for commissions that require more work must be agreed upon separately before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident, or any other credibly documented reason for interruption of work.
15. Customer is obliged to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress, etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.PERSONAL AND COMMERCIAL USE
16. The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining the exact conditions and financial implications of such use of the Product.Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.CANCELLATIONS
17. Seller reserves every right to refuse or cancel any order without giving reasons to Customer.
18. Any disrespectful behavior will not be tolerated and may result in a cancellation of the order. Customer will receive a full or partial refund depending on the amount of work completed. Seller will have full rights to refuse any service to the Customer in the future.

✦ all commissions are 25% off ✦

✦ 20% off of fanart (ex. characters from Ghost, JJBA, Pokemon, etc.)
✦ Additional fees may be applied for complex designs.
✦ If I have to design your character (no already existing visual reference), a design fee will be discussed and applied.
✦ Commercial rights are 300% the final price.
✦ Rush fees for close deadlines can be discussed upon request.